Privacy Policy
Effective Date: June 12th, 2023
This Privacy Policy ("Policy") explains how Digital Healthcare Solutions ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "user") of our healthcare app and related services. By accessing or using our app, you consent to the practices described in this Policy.
1. Information We Collect
a. Personal Information:
We may collect personal information that you provide to us, such as your name, contact information, professional credentials, and any other information you voluntarily submit through our app.
b. Protected Health Information (PHI):
As a healthcare app, we may collect PHI that you choose to share with us, including patient medical records, treatment information, and other health-related data. We treat PHI with the utmost confidentiality and in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
c. Usage Information:
We may collect non-personal information about your use of our app, such as device information, IP address, browser type, and usage statistics. This information is collected using cookies and similar technologies.
2. Use of Information
a. Provide Services:
We use the collected information to provide and improve our healthcare app, personalize your experience, and deliver the requested services to you. This includes facilitating secure communication between healthcare providers and patients, managing appointments, and accessing patient records.
b. Compliance with Laws:
We may use your information to comply with applicable laws, regulations, and legal obligations, including those related to patient privacy and data security.
c. Communication and Marketing:
We may use your contact information to communicate with you, respond to your inquiries, provide updates, and send administrative notifications related to our app and services. By signing up for any of our applications, demos, or services, you agree to receive marketing communications from us. You can opt out of marketing communications at any time by following the unsubscribe instructions included in our emails or contacting us directly.
3. Sharing of Information
a. Business Associates:
We may disclose PHI to our trusted business associates, such as hosting providers, data processors, or third-party service providers, who assist us in delivering and improving our app and services. These business associates are contractually obligated to protect the confidentiality and security of PHI.
b. Legal Requirements:
We may disclose personal information when required by law or in response to valid legal requests, such as subpoenas or court orders.
c. Consent:
We may share your information with your explicit consent or as otherwise permitted by applicable laws and regulations.
4. Data Security
We implement strict security measures to protect your personal information and PHI from unauthorized access, use, or disclosure. However, please note that no data transmission or storage method is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including the right to access, update, and request the deletion of your information. You may exercise these rights by contacting us using the information provided below. Please note that certain restrictions and exceptions may apply as required by law.
6. Children's Privacy
Our app is intended for use by healthcare professionals and is not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete the information.
7. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Policy on our app. Your continued use of our app after the effective date of the revised Policy constitutes your acceptance of the changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@digitalhealthcaresolutions.io.
9. Artificial Intelligence
We do not use any personal information, including Protected Health Information (PHI), to train artificial intelligence models. Your data and your patients' data are kept confidential and are not used for AI training purposes.